Dear BitMart Users,
We regret to inform you that a recent incident involving in the BTC/USDT futures pair has occurred that affecting some of our users.
Our Kline (chart) experienced an issue with BTC/USDT futures at 15:35 on October 30, 2023, UTC+8. Our technical team has fixed the issue, and all affected users have been fully compensated.
We apologize and welcome any users who might have been affected to reach out our customer support team -firstname.lastname@example.org. We are committed to addressing any residual concerns and providing further assistance.
We sincerely apologize for any inconvenience caused by this event and deeply appreciate your understanding and support.