How can we help?

How to Add Two-Factor Authentication

1. Log into your account on BitMart website (www.bitmart.com).

2. You can find Security in the dropdown menu under the email address.

3. Click Security, and you can see Two-Factor Authentication.

4. Click ENABLE on the row of the phone and follow the instructions below.

5. Click ENABLE on the row of Google Authenticator and follow the instructions below.

More info here: https://support.bitmart.com/hc/en-us/articles/360001861853-Google-Authenticator-Guide

If you have any issue regarding 2FA (lost your phone or a new phone), please check out this article: https://support.bitmart.com/hc/en-us/articles/360001861413-Issues-regarding-Google-2FA

 

For any other problems, please email to support@bitmart.com or fill out this form (https://support.bitmart.com/hc/en-us/requests/new).

Was this article helpful?

214 out of 447 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.