Dear BitMart Users,
To comply with local laws and regulations, BitMart has stopped accepting new account registrations from users in Mainland China on September 28, 2021. BitMart will stop serving users in Mainland China starting from November 30, 2021 at 12:00 PM (EDT).
For the transition along with the suspension of our service to Mainland China users and the safety of your assets, we hereby request that you kindly read below instructions:
- Stop Accepting New Account Registrations from Users in Mainland China
BitMart has stopped accepting new account registrations from users in Mainland China on September 28, 2021 (UTC+8). In parallel, BitMart has stopped accepting KYC verification requests from users in Mainland China.
- Stop Serving Users in Mainland China
Starting from November 15, 2021, BitMart will stop accepting deposit initiation from users in Mainland China. Starting from November 30, 2021, BitMart will suspend users in Mainland China from Trading services, Withdrawal Service, and Login through BitMart website and mobile applications. We highly recommend all users in Mainland China to close/cancel all pending orders and withdraw all your assets before the scheduled closing time. All pending orders will be automatically cancelled at the scheduled closing time.
*Should you have any questions regarding withdrawing your assets or the instructions above, please do not hesitate to contact our Customer Support team (firstname.lastname@example.org) or Submit a support ticket here.
- Calculation and Distribution Regarding Promotional Rewards and BitMart Earnings Products
1). Promotional Rewards Calculation and Distribution
BitMart has stopped accepting users in Mainland China from joining all promotional events on September 28, 2021. For users who joined the events before the deadline, we will calculate and distribute all rewards to qualified users as soon as possible.
2). Deflationary Tokens Rewards Calculation and Distribution
BitMart has stopped supporting deflationary tokens rewards distribution to users in Mainland China users on October 1, 2021. We will calculate and distribute all rewards to qualified users before the deadline.
3). BitMart Lending, Staking & Earnings Interests Calculation and Distribution
BitMart has stopped serving BitMart Lending, Staking, and Earnings to users in Mainland China on October 1, 2021.
If you have subscribed to any flexible earnings products, please redeem immediately.
If you have subscribed to any fixed earnings products, it will be redeemed according to the ending time, and your principal and interests will be distributed to your Spot account automatically.
*Please note, the implementation details may be provided to you via emails, text messages, and other appropriate methods on October 10, 2021 (UTC+8).
BitMart has been taking compliance as its top priority since 2017, aiming to achieve a fully compliant operation within the global regulatory regime. We apologize for any inconvenience and thank you for your understanding and cooperation.
October 5, 2021