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How to Deposit?

Deposit means to transfer crypto from wallets or accounts on other platforms to the account in BitMart. Please follow the procedures if you need to deposit from other platforms to BitMart.

1. After login, set your mouse on your email – click Deposit.

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2. Select the crypto and click DepositPicture002.png

3. Choose the network(TRC 20), copy or scan the address in the sender platform.Picture003___.png

4. Open the withdrawal page of the corresponding platform, select USDT, and paste the USDT address copied from your BitMart account in Step 3 (or scan the saved QR code). Please pay extra attention when selecting withdrawal networks - keep consistent between the networks, i.e., if you select USDT-TRC20 as the USDT deposit network in your BitMart account, you must also select USDT-TRC20 as the USDT withdrawal network in the sender platform. Then, type in the withdrawal amount, and click Withdraw.

Deposit on APP

1. Open the BitMart app and log in. Tap on the Assets section.

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2. Tap on Deposit

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3. Choose the coin(USDT)

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4. Choose Network.

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5. Copy the address or scan the QR and paste it into the sender platform. 

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6. Open the withdrawal page of the corresponding platform, select USDT, and paste the USDT address copied from your BitMart account in Step 5 (or scan the saved QR code). Please pay extra attention when selecting withdrawal networks - keep consistent between the networks, i.e., if you select USDT-TRC20 as the USDT deposit network in your BitMart account, you must also select USDT-TRC20 as the USDT withdrawal network in the sender platform. Then, type in the withdrawal amount, and click Withdraw.

Notes:

  1. The delay of block confirmations might occur in deposits, which leads to delayed deposit arrival. Please wait patiently.
  2. Please keep consistency between the crypto’s deposit network and its withdrawal network in the corresponding platform, or it won't be credited to the account. For example, please don't deposit the crypto in TRC20 to the on-chain network or other networks such as ERC20.
  3. Please ensure the accuracy of crypto and address when depositing. The deposit will not be credited to the account if incorrectly filled in. For example, please check if the crypto in the deposit platform is consistent with the one in the withdrawal platform, and do not deposit USDT to the BTC address.

The deposit of several cryptos needs to fill in tags (Memo/Tag). You need to correctly fill the crypto tag in the corresponding platform. The deposit will not be credited to the account if the tag is incorrectly filled in. If that happens, you must contact Support on the web or app, or send an email to support@bitmart.com.

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