FAQ

Deposit/Withdraw

• Sent coins to a wrong address
• Deposited wrong coins
• Withdraw to a wrong address

BMX Account and Amount

• BMX Price
• Can't Log Into My Account
• BMX Reward for Beta Test

Trading

• Fees
• Instruction on Using BMX to Pay Trading Fee
• What's Taker and Maker?
• Token Confirmation Requirements & Blockchain Explorers
• Which Exchange Supports BMX?
• Which Wallets Support BMX?

Online Activities and 2FA

• Guide for Adding Token-Based 2FA on App
• Issues Regarding Google 2FA
• Google Authenticator Guide

User Guide

• Tutorial on How to Create An API
• BitMart Trading Guide
• Institutional Account Application Instruction
• Contract Address
• About BMX
• How to Arbitrage Among Cryptocurrency Exchanges

Simplex FAQ

• Restricted Countries List
• Simplex Fees & Limits

Community

• Social Media Channels
• BitMart Multi-language Telegram Communities

Contact Us

• About Us
• Get Listed on BitMart
• Collaborate with BitMart
• Want to Help BitMart
• Want to Get Help from BitMart