FAQ

Sub-Account

• Sub-Account User Guide

Launchpad

• User Guide

Account Security

• Reminder: Stay Vigilant for Fraudulent Activities and Phishing Websites
• BitMart Upgrades System Security Policy
• [IMPORTANT] Please Pay Attention to the Security of Your BitMart Account

User Guide

• Institutional Account Verification Instruction
• AXS Staking is newly launched on BitMart
• SAND Staking is newly launched on BitMart
• LOVELY Staking is newly launched on BitMart
• DOGE Staking is newly launched on BitMart
• ETC Savings are newly launched on BitMart Earn

See all 36 articles

Trading

• BitMart API Negative Fee Rate Announcement
• Instruction on Using BMX to Pay Trading Fee
• What's Taker and Maker?
• What is a Market Order?
• What is a Limit Order?
• Token Confirmation Requirements & Blockchain Explorers

See all 8 articles

Deposit/Withdrawal

• Network Fees for Cryptocurrency Transactions
• Forgot to write Memo/Wrote a wrong Memo
• Sent coins to a wrong address
• Deposited wrong coins
• Withdraw to a wrong address

Two-Factor Authentication (2FA)

• Guide for Adding Token-Based 2FA on App
• Unbind or Reset My Google 2FA
• Google Authenticator Guide

About BMX

• About BMX
• Contract Address
• BMX Price
• Which Exchange Supports BMX?
• Which Wallets Support BMX?

Simplex FAQ

• Simplex Restricted Countries List
• Simplex Fees & Limits

Community

• Social Media Channels
• BitMart Multi-language Telegram Communities

Contact Us

• Contact BitMart Customer Support for assistance
• Institution Account Application Requirements
• Get Listed on BitMart
• Collaborate with BitMart
• Want to Help BitMart
• Want to Get Help from BitMart