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Please enter the email or phone number you use to login to BitMart

Please clarify the subject that matches closest with the topic of your request. For example, account issue, 2FA, Wrong memo, etc.

Please describe your issues in as much detail as possible. To get your trade history or reset anything in your account except password, please send us a selfie of yourself holding your ID and a handwritten note stating your request. If your ticket is about a missing deposit, please provide the TXID in text form so we can quickly copy and search for it.

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